Operational Resilience
Operational Resilience — Protecting what matters most.
We support firms in identifying critical services, setting realistic tolerances, and embedding readiness — so that when disruption strikes, the response is planned, tested, and owned.
- Map Important Business Services (IBS) and supporting processes in line with PRA SS1/21 and FCA PS21/3
- Define realistic impact tolerances aligned with regulatory expectations
- Design and deliver scenario-based testing including severe but plausible scenarios
- Embed resilience thinking into leadership and oversight
- Develop operational resilience frameworks for insurers under Solvency II requirements
- Support regulatory self-assessments and supervisory reviews
Operational resilience isn’t about perfection. It’s about clarity, agility, and having the confidence that your most vital functions won’t stop when it matters most.